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Want to do more deliveries without breaking a sweat? All of JOCO's E-bikes are electrically assisted. Pedal a JOCO just like you would a regular bike and feel a boost effortlessly taking you to speeds of up to 20 mph. A fully charged E-bike has a range of approximately 30 miles. You can check your live speed and charge status through the built-in display on the bike, and view other relevant trip information through the JOCO app.
All riders must complete Delivery Partner Verification within 72 hours of their first rental to verify that they are using JOCO for delivery services. To verify, tap the DPV banner in the app and upload a screenshot from your active delivery platform (DoorDash, UberEats, Grubhub, Postmates, or other) showing delivery activity within the last 3 days.
If you do not complete DPV within 72 hours of your first rental, your account will be automatically suspended until verification is complete.
DPV must be renewed every 6 months. When your DPV expires, you will have a 30-day grace period to resubmit. If you do not resubmit within those 30 days, your account will be suspended until a new DPV is submitted.
Prices do not include sales tax.
All passes come with unlimited rides for the duration of the pass. However, each individual rental has a maximum duration of 6 hours. You must return your E-bike to a JOCO dock or get a battery swap within 6 hours of starting each rental. There is an in-app timer that displays your remaining rental time.
Passes activate on your first reservation, not at the time of purchase. If a pass expires while you have a bike out, your pass will automatically be renewed with the same pass type (a 6 hour Pass renews as a 6 hour Pass, a 24 hour Pass renews as a 24 hour Pass, a Weekly Pass renews as a Weekly Pass).
Upon registering a new account, you will be prompted to add your credit card details. Once you have located an available bike, purchase a pass by clicking on "Buy a Pass" in the menu section of the app. Passes can only be purchased through the JOCO app.