Delivery riders face major challenges — isolation, long hours, and constant physical demands, all while navigating the risks of bike theft and battery issues.

JOCO was founded to change that. Today, our e-bikes are doing more than just providing transportation — they’re delivering security, opportunity, and a real sense of community.

Delivery workers choose JOCO not just for the bikes — but for the peace of mind.

With JOCO, riders don’t have to worry about charging at home, maintaining their own bikes, or storing them. They simply pick up a JOCO and start delivering in minutes.

As longtime rider Francis Zoma put it:

"When you have your own bike, you’re always stressing. JOCO bikes are safe — you just ride and make money. I feel more productive with JOCO. I love the bike — it’s strong and stylish.”

Our stations are easy to find through the JOCO app, and our concierge locations offer riders a place to rest, recharge, and connect with others.

Of course, there’s another major reason: theft. Nearly every rider we’ve spoken with has had their personal e-bike stolen — some more than once. With bikes costing thousands of dollars, the switch to JOCO offers more than convenience — it offers security.

Beyond bikes, JOCO has built something rare in this city: a true community for delivery drivers.

At our concierge locations, riders meet to talk, rest, pray, and recharge — not just their phones, but their minds and spirits.

"This job is very physically and mentally demanding," said Ibrahima Diallo. "It’s great to have a space like this to take a break, meet people, and pray. We coordinate breaks, share experiences, and motivate each other."

These hubs have become safe havens where riders, many of whom work 9–10 hours a day, 6–7 days a week, can find friendship, support, and encouragement.

Dian Bah, 24, shared how theft led him to JOCO:

"Everyone in here has had a bike stolen. That’s why I switched — because this bike can’t be stolen. I like coming here. I can talk to people, make friends, and practice my English."

Others, like Mohamed Abdulla Ahmed, value the time and freedom they gain:

"I used to work half the time because I always had to stop to charge my battery or fix something. Now I don’t worry about any of that."

Amadou Diallo summed it up best:

"We work all day. It’s so good to have a place to come, rest, and change out batteries. I’m relaxed with JOCO — they take care of everything with the bike."

During the pandemic, delivery drivers were briefly hailed as essential heroes. But once life returned to normal, that recognition faded — even though many still work grueling 12-hour shifts, 7 days a week.

At JOCO, we recognize and honor their work every single day. Our bikes are part of a bigger mission — one focused on stability, dignity, and connection for the workforce that keeps New York moving.

Every rider has a story. Every ride matters.

And at JOCO, we’re proud to help make those stories a little brighter.